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GVS-Grande Vitesse Inc. is one of the leading manufacturers of integrated
system solutions for mission critical Raw high speed data acquisition,
storage and distribution. GVS designs, develops, manufactures and installs
the highest performance (enterprise class) VTR/DDR, Storage, Server, and
network solutions available and delivers them at a fraction of the cost of
their leading competitors.
With over 100 years of combined field experience, GVS is capable of delivering rock solid hardware and software products that meet or exceed
your clients' expectations for highest quality digital data acquisition and
distribution.
GVS GREEN POLICY
Good business is environmentally friendly
Grande Vitesse GVS has made a strong commitment to being environmentally
friendly.
All Products without Exception: Aluminum or steel are our major materials
components.
25% of our Aluminum currently comes from recycled billet, and will increase
as more becomes available. Steel recycled content currently averages 58%.
Our entire packages are made up of 70% recycled components.
Where: As a U.S. manufacturer, GVS utilizes local suppliers reducing
transportation impact. The carbon footprint of a Toyota Prius built in Asia
is greater than a Chevrolet Surburban.
Design: Many of our designs are ruggedized and have very minimal plastic.
All GVS products are designed for durability and long-life, facilitating less
packaging and transportation.
In our storage line, products are designed and fabricated in such a way to take
advantage of the ever changing storage market, providing simple expansion within
the same drive bays, and without any additional hardware.
Every individual product is shipped with a digital record and information is saved for an extended period.
Our production processes are all electronic with minimal paper printed. All
our documentation is available to view on on-line via Review Manger which allows the user to down-load only the specific pages necessary and not the entire
document so it saves unnecessary network traffic.
GVS constantly thrives in research and development processes and limits
production quantity in order to enhance the product life and quality.
Process: 88% of our scrap metals are recycled. 60% of our corrugated waste
is converted into usable packaging. We will recycle our brand aluminum
products if returned to us by customers.
Quality: GVS products have always been known for extraordinary reliability
and therefore have longer lives than our competitors' products.
If our products last longer, the carbon footprint is therefore less. Product
life impacts the environment more than any other factor.
Our policy is to run our business in the utmost earth friendly environment possible and we have been doing so since 1989 - a lesson for others to follow. Please feel free to contact us for further information.
Purchase Policy: Terms and Conditions of Sale For GVS Customers. PLEASE
READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS
THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE.
This agreement contains the terms and conditions that apply to purchases
by GVS customers from the GVS entity named on the invoice ( "Grande
Vitesse Systems" ) that will be provided to you ("Customer" ) on orders
for computer systems and/or related pold in the United States.
You agree to be bound by and accept this agreement as applicable to
your purchase of product(s) or service(s) from GVS. By accepting delivery
of the computer systems and/or other products described on that invoice,
Customer agrees to be bound by and accepts these terms and conditions.
THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED
A SEPARATE FORMAL PURCHASE AGREEMENT WITH GVS, IN WHICH CASE THE SEPARATE
AGREEMENT SHALL GOVERN; OR (ii) UNLESS OTHER GVS STANDARD TERMS APPLY
TO THE TRANSACTION.
These terms and conditions are subject to change without prior written
notice at any time, in GVS' sole discretion.
Other Documents. Other than as specifically provided in any separate
formal purchase agreement between Customer and GVS, these terms and
conditions may NOT be altered, supplemented, or amended by the use of
any other document(s). Any attempt to alter, supplement or amend this
document or to enter an order for product(s) which is subject to additional
or altered terms and conditions will be null and void, unless otherwise
agreed to in a written agreement signed by both Customer and GVS.
Governing
Law. THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE
LAWS OF THE CITY OF SAN FRANCISCO STATE OF CALIFORNIA, WITHOUT REGARD TO CONFLICTS OF LAWS
RULES.
Payment Terms; Orders; Quotes; Interest. Terms of payment are at
GVS?sole discretion, and unless otherwise agreed to by GVS, a deposit
must be received by GVS prior to GVS?acceptance of an order, and full
payment is due prior to shipment. Payment for the products can be made
by credit card, wire transfer, or some other prearranged payment method
unless credit terms have been agreed to by GVS. Invoices are due and
payable within the time period noted on the invoice, measured from the
date of the invoice. GVS may invoice parts of an order separately.
Orders are not binding upon GVS until accepted by GVS. Any quotations
given by GVS will be valid for the period stated on the quotation.
Customer agrees to pay interest on all past-due sums at the highest
rate allowed by law.
Shipping Charges; Taxes. Separate charges for shipping and handling
will be shown on GVS?invoice(s). Unless Customer provides GVS with
a valid and correct tax exemption certificate applicable to the product
ship-to location prior to GVS?acceptance of the order, the Customer
is responsible for sales and all other taxes associated with the order,
however designated, except for GVS?franchise taxes and taxes on GVS?
net income. If applicable, a separate charge for taxes will be shown
on GVS?invoice.
Shipping; Delivery Methods/Timing. Some products may be available in limited
quantities. GVS reserves the right to restrict the number of such items
that you may purchase. The GVStore web site will notify you of limitations
on product availability, purchasing, and special shipping requirements.
This information is subject to change. Whenever possible, GVS 9000 work-
stations are shipped within two business days of order processing (please
allow 24-48 hours for order processing and credit verification). Because all
orders are shipped complete, if any one item in your order is out of stock,
your order will be delayed until all components are in stock. Build-to-order
products are custom-made to your specifications and are shipped approximately
two weeks after GVS processes your order. If you pay by cashier' s check
or money order, items are built and shipped approximately 48 hours (2
business days) after GVS receives and processes your payment. You can
choose from two shipping methods. If you choose UPS Ground shipping ($35.00),
your order should arrive within 3-7 business days after shipping. If you
choose UPS 2nd Day shipping ($65.00), your order should arrive within
2 business days after shipping. Metropolis, Nomadic (RAID), and Nomadic
Archival (DLT) products require special shipping and handling and have
a minimum shipping fee of $387.00 per order; unless otherwise specified.
All other items, including printers, peripherals, and media will be shipped
via UPS Ground or special ground carrier and will vary according to weight.
For credit card orders, please allow 24-48 hours for order processing.
If you pay by cashier' s check or money order, please allow 48 hours after
payment is received for order processing.
Title; Risk of Loss. Title to products passes from GVS to Customer on
shipment from GVS?facility. Loss or damage that occurs during shipping
by a carrier selected by GVS is GVS?responsibility. Loss or damage that
occurs during shipping by a carrier selected by Customer is Customer'
s responsibility. Title to all software will remain with GVS for Metropolis
server product line shall. Any exception to this must be made in writing
prior to the delivery of the product and must be in writing and signed
by GVS and the customer.
Warranties. THE LIMITED WARRANTIES APPLICABLE TO GVS-BRANDED PRODUCTS
ARE INCLUDED IN THE DOCUMENTATION ALONG WITH THE PRODUCTS. GVS MAKES
NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN THIS SECTION AND IN GVS?
APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE.
ANY SUCH WARRANTIES WILL BE EFFECTIVE, AND GVS WILL BE OBLIGATED TO
HONOR ANY SUCH WARRANTIES, ONLY UPON GVS?RECEIPT OF PAYMENT IN FULL
FOR THE ITEM TO BE WARRANTED. GVS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. GVS?RESPONSIBILITY FOR WARRANTY
CLAIMS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN GVS?APPLICABLE
WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE.
GVS reserves the right to modify its warranty at any time, in its sole
discretion. All software that is provided/installed by GVS shall be
titled to GVS. Shrink Wrapped (off the shelf) software is the responsibility
of the customer and subject to the license agreement that is part of
the package. Customer agrees that it will be bound by the license agreement
once the package is opened or its seal is broken. GVS does not warrant
any software under this Agreement. Warranties, if any, for the software
are contained in the license agreement that governs its purchase and
use.
Product Returns
All products
received by Buyer shall be deemed acceptable by Buyer unless within
seven (7) calendar days from the delivery/pickup date Buyer shall notify
Seller in writing that such products are damaged, defective, or cannot
be made operational. This does not extend to any goods which have been
modified or altered by persons other than the Seller’s authorized personnel;
to goods that are defective due to misuse, neglect, improper installation,
soldering or accident, or to goods sold as "used". CUSTOM MADE GOODS ARE NOT
SUBJECT TO RETURN UNDER ANY CIRCUMSTANCES. In no case are goods to be returned
without first obtaining Seller’s written permission.
An RMA (Returned Material Authorization) number issued by Seller must
accompany all returned goods. Goods must be securely packed and delivered
to Seller in an undamaged condition, with Buyer being solely responsible
for paying all return freight expenses. Although Seller may permit Buyer
to return Products claimed to be defective under certain circumstances,
Seller makes no representations or warranties of any kind with respect
to the Products. SELLER HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES,
EXPRESS OR IMPLIED, AS TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTY, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SELLER WILL NOT BE LIABLE FOR ANY DAMAGE, LOSS, COST OR EXPENSE
FOR BREACH OF WARRANTY. The right to return defective products, as previously
described, shall constitute Grande Vitesse Systems?sole liability and
Buyer’s exclusive remedy in connection with any claim of any kind relating
to the quality, condition or performance of any product, whether such
claim is based upon principles of contract, warranty, negligence or
other tort, breach of any statutory duty, principles of indemnity or
contribution, or otherwise.
Products.
GVS?policy is one of ongoing product update and revision. GVS may revise
and discontinue products at any time without prior notice. Based on availability
of product(s) and manufacturer revisions, GVS reserves the right to upgrade the
product(s), at no additional charge to the customer, without prior consent of the
customer. Changes between what is shipped and what is described in a specification
sheet or catalog are possible, however, GVS will ship products that have equal
or greater functionality and performance of the products ordered. These changes, or
upgrades do not qualify as reason for order cancellation.
The parts and assemblies used in building GVS products are selected from new and
equivalent-to-new parts and assemblies in accordance with industry practices. Spare
parts may be new or reconditioned.
Limitation
of Liability. GVS CAN NOT BE HELD LIABLE FOR DELAYS DUE TO PARTS ALLOCATION OR
AVAILABILITY OF PRODUCT(S) FROM GVS SUPPLIERS. GVS DOES NOT ACCEPT LIABILITY
BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT
BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. GVS WILL NOT
BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL,
INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY
PROVIDED HEREIN. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE
PURCHASE OF PRODUCTS OR SERVICES, GVS IS NOT LIABLE OR RESPONSIBLE FOR
ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER
FOR THE PURCHASE(S) UNDER THIS AGREEMENT. Binding Arbitration. ANY CLAIM,
DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER
PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW,
INTENTIONAL TORT AND EQUITABLE CLAIMS) AGAINST GVS, its agents, employees,
successors, assigns or affiliates (collectively for purposes of this
paragraph, "GVS" arising from or relating to this Agreement, its interpretation,
or the breach, termination or validity thereof, the relationships which
result from this Agreement (including, to the full extent permitted
by applicable law, relationships with third parties who are not signatories
to this Agreement), GVS?advertising, or any related purchase SHALL
BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED
In San Francisco.
Applicable
Law; Not For Resale. Customer agrees to comply with all applicable laws
and regulations of the various states and of the United States. Customer
agrees and represents that it is buying for its own internal use only,
and not for resale. GVS has separate terms and conditions governing
resales.
Service
and Support. GVS endeavors to provide the best customer and technical
telephone support in the personal computer industry. For end-user Customers,
GVS promises that its support people will attempt to handle over the
telephone any problem involving GVS products. However, GVS?support
people may not be able to understand or resolve any given problem. Service
offerings may vary from product to product. GVS has no obligation to
provide service or support until GVS has received full payment for the
product or service/support contract for which service or support is
requested Headings.
The section headings used herein are for convenience of reference only
and do not form a part of these terms and conditions, and no construction
or inference shall be derived therefrom. |
